6.6. Import Orders (Professional and Enterprise Editions)


Introduction to Order Import

Store Manager for Magento offers two options for importing orders:

  • Orders migration preserving order IDs and numbers (existing orders are overwritten).

  • General import (orders from the file are added to the existing ones).

Supported data sources include:

  • Local file in .csv format

  • FTP

  • HTTP URL to the file

  • Google Sheets

Order Import Wizard provides a simple interface to specify the configuration parameters, data sources, and fields mappings.

Orders Import Process

Order Import Wizard can be accessed from the side menu, a toolbar in the Orders section, or context menu:

Export/Import buttons

Select import source and select the file:

Import from local file

Use Configuration - this option allows you to load import settings from the previously saved import configuration file.

Use import configuration

Select delimiters used in your import file. With the correct delimiters specified, the import data will look like a table in the preview:

Preview .csv file

If the import file contains field names in the first row, such as Order_ID , State, Coupon_code etc.:

.csv import file

mark with the tick the following lower field:

First row contains field names

Click [Next] to proceed.

Select store view to import orders to. If order details are different for each store view, select the checkboxes from a list to update.

Select store view to import orders to

In most cases you need the "Default store view" field to be checked.

Base formats. This window shows date and time separators. Leave these fields as default.

Base Formats

Select an import option and map fields.

Store Manager for Magento offers two types of import:

  • Orders migration preserving order IDs and numbers.

  • General import.

General orders import

With the option "Migrate Orders ID and Numbers" selected, all existing orders will be overwritten with data from the import file.

If you get a warning about the possible incompatibility of data being imported, that is importing from the outdated version of shopping cart.

Warning message text

If your version of the Magento shopping cart is updated, the following message won't display.

For General Import, select order identification method in the drop-down list:

  • "Increment ID"

  • "Order ID"

Identify order by

Note: In the Enterprise Edition of Store Manager for Magento, there will be customer details displayed. If you check this field, you should specify the customer data identifier as well :

Import customer data option

Important, if you select "Import customer data" in Professional Edition and import orders related to the customers that are not existing in the "Customers" section of Store Manager (such customers are not created), the order details will be added but nonexisting customers will not be imported to the Customers list!

Assign columns from the file to the relevant fields in your store database.

Assign columns to fields

The fields with the assignment will be imported only! Use expression formula to modify imported details:

Expression button

If you need more information or any help during expression creating, click the [Help] button or press [F1] on your keyboard.

Expression Editor window

Take a note, fields related to the orders comments can be linked and imported since the last program update (starting from ver.3.9.0:2017):

Order history fields


Starting from the updated version of Store Manager for Magento (v.3.16.0.:2231) you can see a message on the compatibility of the old versions of the Magento with the new ones, namely about the issues with some fields of the order importing details.

Recommendation: contact our support center to get qualified assistance during the import orders process.

On the "Preview Import" step, you can see the tabular data which will be transferred. You can narrow down the scale of importing, indicating the rows number of starting / ending.

Preview import data

Move to the last step of the wizard, where you can make the final preparation to the main process, i.e. shutdown computer once the import is completed, cache import data, save the import configuration file to the wizard directly.

You can also save the import configuration to a separate file, or remove the configuration from a list.

Save import configuration

To start import, press the [Import] button. In the result window, you can see the report on executed procedure.

Orders import results

Hit [Finish] to exit from the wizard.